Job Opportunity: Senior Visitor Experience Officer, Lyme Park, Stockport

Job title: Senior Visitor Experience Officer

 Salary: ?26,169pa

Location: Lyme Park, Disley, Stockport, SK12 2NX

Hours: Full time 37.5 hours per week, includes weekends 

Contract: 2 years fixed term

Closing date: 24/09/23

For further information and to apply, please visit: []

Looking for a new challenge? Love working with people? Then we may have just the role for you as our new Senior Visitor Experience Officer. You’ll support the Property Operations Manager to ensure a smooth visitor operation within a complex property. You’ll contribute to creating a positive, inclusive, collaborative work environment focused on delivering an excellent visitor experience.

If you have any questions about this role please contact:

What it’s like to work here

Sitting majestically between the Peak Area and the urban landscape of Manchester, Lyme Park has everything at scale – a mansion, garden, park, estate and moorland. Over 330,000 people a year come to Lyme, to enjoy the cultural history or experience the outdoors on foot, wheel or hoof. 

We are one of the National Trust’s most visited places. From the family offer during school holidays, to detailed and specialist programming passionate about how we look after collections, grade listed buildings and landscapes, this is a truly wonderful opportunity to connect people to Lyme. Excellent local transport links means you’re able to travel here by public transport or car. 

What you’ll be doing

Being part of the operations team you’ll ensure high standards of presentation and service as well as ensuring the smooth running of the property during the delivery of projects, events and conservation work throughout the year. 

You’ll be keeping an eye on our ability to deliver outstanding service to everyone. You’ll work alongside the Welcome team to ensure that our visitors have a memorable visit to Lyme. Working with colleagues in our experiences team to ensure that we apply the same level of service to seasonal programming and messaging. We have a lot going on as we care for Lyme – looking after the landscape and our buildings and you’ll support messaging this work to visitors, so they are both informed and engaged with what we are up to.

You’ll carry out duty management and work weekends on a rota basis and will be prepared to get “stuck in” to whatever areas are needed to ensure the smooth running of the property.

Job Opportunity: Crew Heritage Centre Manager, Crewe

Job Opportunity:?Crewe Town Council?
Job title: Crewe Heritage Centre Manager?
Salary: SCP 18-20 (?27,344-?28,371)?
Location: Crewe?
Hours:? Full-Time, 37 hours / week?
Contract:? Fixed Term – two years?
Closing date: Friday 6 October 2023?

Crewe Heritage Centre is a focus for the rail, engineering and social heritage of Crewe and has ambitious plans to build the variety and scale of attractions available at the site over the coming years. Working in partnership with Crewe Town Council, we now have a fantastic opportunity to be part of building the future of Crewe Heritage Centre at this transitional time. 

Working with the committed volunteers, trustees and the very experienced existing site administrator, we are looking for an individual who can demonstrate varied operational skills on the site which seeks to attract members of the public. Demonstrating project officer experience that will help move the work forward to develop a strong and ambitious plan for the future of the site as a heritage attraction will also be important. 

This is a highly varied opportunity to enhance and build skills in heritage, culture, visitor attractions, operational management and project development and would also benefit from budgetary and financial administrative skills. 

If you would like to find out more about the opportunity please view or email?

Closing date: Friday 6 October 2023?

Interview date: Tuesday 17 October 2023?

NWFed In Conversation: Museums as Places for Everyone

Join us at Manchester Museum on 12th October 2023 for our next
In Conversation event for members. The conference will also include our annual brief AGM when we will welcome new members to our board. Places are limited, so why not book today

See below to find out how you can submit your own case study.

This year’s theme is Museums – Places for Everyone and will look at museums’ civic role. 

  • How can museums create a public facing visitor experience that inspires and involves people?  
  • How can they tackle difficult exhibits and challenging and contested stories? 
  • How can they ensure everyone feels welcome and safe?  
  • How can they feel lively, relevant and truly connected to the concerns of their communities?

Book your place here

Call for Case Studies

We are looking for museum professionals to contribute their 10 – 20 minute case studies for this event now and welcome submissions from museums large and small (deadline 15th September).

Submit your Case Study

Contact us if you have a query or would like to talk to us about this event.

If you would like to talk to us about your access or dietary needs for this event, please email us at or us the ‘Contact Us’ link above.

Job Opportunities: Rochdale Town Hall, Rochdale

Please see below for two opportunities at Rochdale Town Hall

Finance And Administration Manager

?27,852 – ?31,099
Rochdale Town Hall, The Esplanade Rochdale OL16 1AZ
Full Time – 37 hours, working no more than 5 days per week to suit the needs of the service
Closing date: 23:59 Sunday, 17th September 2023

If you’ve got the skills to manage a multi-million pound budget, we have the job for you! We’re looking for a Finance and Administration Manager to play a significant role in the success of our beautiful town hall. You’ll need a passion for numbers and understand how finance can help to deliver first class customer service. If that sounds like you, don’t miss this opportunity to working in one of the finest Victorian buildings in the country.

Why Rochdale Town Hall?

Rochdale Town Hall is a stunning, neo-gothic building which has undergone three years of intensive restoration. There couldn’t be a more exciting time to join the team as we’re almost ready to reopen our doors to customers and communities across the region. We’ll offer everything from guided tours to lavish weddings – and finance will play a crucial role as we look to establish and grow our reputation as one of the area’s finest visitor attractions and signature venues.

What are we looking for?

We’re looking for a talented Finance and Administration Manager to join our team and support the delivery of our business plan. Ideally, you’ll have previous experience of monitoring budgets and in raising charges, issuing invoices and taking payments. You’ll have a strong understanding of good financial practice and be able to develop processes which support this. Our ideal candidate will be able to analyse the financial performance of the town hall and demonstrate this through written reports as well as supporting the team to identify areas of improvement. 

What do you get in return? 

Well we will work with you to help develop your skills and will provide a work environment that encourages and motivates. You’ll receive a generous salary as well as a local authority pension, 26 days holiday allowance (plus bank holidays) and a share of customer tips. You’ll also receive access to the Vivup staff benefits scheme for discounts and deals on a wide range of high street brands.

If you sound like our ideal candidate, apply today! We look forward to hearing from you.

For more information and to apply via their website, please click here –

Community and Volunteering Officer

?24,496 – ?26,845 (pro-rated)
Rochdale Town Hall, The Esplanade, Rochdale OL16 1AB
Part-time. 30 hrs per week over 4 days. There may be the requirement to undertake some work outside of normal office hours.
Closing date: 23:59 Sunday, 24th September 2023

Rochdale Town Hall is a building, of the highest level of national importance. Its Grade I listing places it in the top 2.5% of buildings nationally. It was described by the authoritative architectural historian Pevsner “as one of the dozen most ambitious High Victorian town halls of England…of rare picturesque beauty, boasting splendid interior schemes”.

The restoration of this historic building is a significant project for the borough of Rochdale and has received substantial investment from the National Lottery Heritage Fund. 

Our ambition and vision is not only to restore Rochdale Town Hall but to give it back to the people of the Borough, actively involving people in telling their stories as testimony to Rochdale’s manufacturing, entrepreneurial and international trading past and present, the continuity of its civic purpose and philanthropy, and its celebratory communal heritage, creating a shared sense of Rochdalian identity, pride and ownership.

The project has started its delivery stage, having been awarded an NLHF major batch grant. The Buildion Phase of the project has begun and will run until 2024

The Community and Volunteering Officer is an essential role in helping to plan and deliver the project’s Volunteer Strategy. We are looking to appoint a person with the drive and enthusiasm to engage as many local people as possible in the Town Hall project, offering them opportunities to get involved both before, and after, the Town Hall re-opens to the public. 

This is a new, and exceptionally exciting, position for a ‘people person’ who wants to make a real difference.

For more information and to apply, please click here –

NEW Trans-Inclusive Culture guidance: Research Centre for Museums and Galleries at the University of Leicester

Research Centre for Museums and Galleries at the University of Leicester:
Guidance on advancing trans inclusion for museums, galleries, archives
and heritage organisations

In the context of growing uncertainty and anxiety surrounding trans-inclusive practice in the cultural sector, the University of Leicester’s Research Centre for Museums and Galleries (RCMG) – working with a team of legal scholars and experts in inclusion, equality and ethics – has developed comprehensive guidance on advancing trans inclusion for museums, galleries, archives and heritage organisations.

The guidance, supported by the Economic and Social Research Council, was launched at 2pm on 7 September and is now freely available to download from the RCMG website –

The guidance, intended primarily for anyone working with or in museums, galleries, archives and heritage, sets out an ethical framework to support cultural organisations to advance trans inclusion. It explains key components of UK law, as well as some of the limitations and complexities of the law. Attracting on over 130 responses to a survey inviting cultural organisations and those who work with them to share the challenges they were encountering in their daily work, the guidance includes a series of scenarios with practical strategies and solutions designed to build skills, knowledge and confidence for anyone working in this area. Expanded in full, the actions and strategies shared in the guidance will enable staff, volunteers, freelancers, leaders and trustees to work together to positively impact the experiences of trans individuals and communities.

Professor Suzanne MacLeod, co-director of RCMG comments; ‘The guidance brings together leading-edge scholarship and expertise around ethics, the law, trans inclusion and equality to create guidance that can address a pressing need across the cultural sector. The first of its kind, Trans-Inclusive Culture shares actions and strategies that will equip staff, volunteers, freelancers, leaders and trustees to work together to positively impact the experiences of trans individuals and

Professor Richard Sandell, co-director of RCMG comments; ‘Trans-Inclusive Culture intervenes in what has become a highly-charged debate by offering very straightforward, precise and deeply researched guidance to address the uncertainty and anxiety that many cultural organisations are experiencing. The backing of so many culture sector bodies clearly shows how significant this issue is for the sector and highlights the need for museums, galleries, heritage and archives to be more ambitious in their trans-inclusive practice.’

Liz Ellis, National Lottery Heritage Fund Policy Project Manager, (on behalf of the Heritage Fund) comments; ‘The National Lottery Heritage Fund is delighted to endorse this new guidance on Trans Inclusive Culture. As the largest funder for the UK’s heritage, we know that across the cultural sector, wide ranging cultural organisations and creative industries want to achieve inclusion, wider access and put equity at the core of a sustainable sector. This guidance is timely and relevant across the UK and internationally’.


Updates from AIM Newsletter

Please see below for updates from Association of Independent Museums

AIM’s 2024 state of the sector survey is now open and we want to hear from you.Following on from our previous surveys, we’re keen to assess how museums have fared over the summer holiday period and the impact the current cost of living crisis is having on the sector. The state of the sector survey we ran this time last year was invaluable in helping us understand the challenges you were facing and in giving us the evidence we needed to make the case for support for independent museums.

We really appreciate you taking the time to complete this survey and helping us continue to provide governments and funding bodies with robust and specific information about the level of need in the sector. 

The survey will be open until Sunday 24 September. You don’t need to be an AIM member to complete it – we’re keen to hear from organisations across the sector.
Take the survey []

AIM Conference 2024 speaker call out
We’re looking for contributions to our breakout sessions for next year’s conference at Black Country Living Museum.?Always a popular part of the programme, these focus on pragmatic advice, real-life examples, and ideas drawn from across the AIM community. Propose your session by 29 September.
Propose a session for AIM Conference []
Collections care and conservation grants
The deadline for the next round of AIM Pilgrim Trust collections care audits, collections care grants and remedial conservation grants is Friday 29 September.?These grants support small to medium sized museums to care for their collections effectively and efficiently, and to meet the standards required for Accreditation.
Make your application []
News In Concise

AMA Excavateital Marketing Day
Join the AMA in London on 16 November for Excavateital Marketing Day 2023. This year’s event will explore how we can harness the power of the future now in a way that works for us and our organisations.? There’s an Early Bird rate currently available for AMA members, plus 20 bursaries up for grabs that cover the full delegate cost. Please note: application deadline for bursaries is Friday 22 September.?Find out more>>?[]

?Museum Shop Sunday
Museum Shop Sunday is a great opportunity to grow awareness of your shop, tell the stories behind your products and makers, engage with new audiences and boost sales. This year’s event is happening on Sunday 26 November.?Find out more>>?[]

AIM’s 2024 state of the sector survey: Now open

Following on from AIM’s previous surveys, AIM are keen to assess how museums have fared over the summer holiday period and the impact the current cost of living crisis is having on the sector.

The state of the sector survey helps AIM to understand the challenges facing museums and in providing the evidence needed to make the case for support for independent museums.

Please do complete the survey to support AIM in continuing to provide governments and funding bodies with robust and specific information about the level of need in the sector.?

This year’s survey also has a question on any impacts you may be facing in light of concerns over Reinforces Autoclaved Aerated Concrete. If you have any immediate concerns about this in regards to you building, please do flag it with your Museum Expandment provider.

The survey will be open until Sunday 24 September. You don’t need to be an AIM member to complete it – they are keen to hear from organisations across the sector.

For more information, and to complete the survey visit:

News and Opportunities Round-up from Museum Expandment England

Please see below for news and opportunities from Museum Expandment England.

Strategic Interpretation for Engaging Exhibitions

TEG online workshop, Friday 20 + Friday 27 October 2023, 09:30 – 12:30 each day (UK time).

Tickets can booked via Eventbrite. TEG Members: ?59 // Non-TEG Members: ?89

This online workshop will provide attendees with the tools and resources to develop an effective and layered interpretation strategy.  It takes place over 2 x online sessions:

09:30 – 12:30 Friday 20 October 2023

09:30 – 12:30 Friday 27 October 2023

At the heart of an effective exhibition or cultural experience is a story or range of narratives. Stories that bring the past to life, offer new perspectives on the present, help visitors to develop their ideas and creativity, and provide a sense of belonging and well-being.

To communicate these stories effectively the interpretation and way-finding in an exhibition must be well planned, designed and implemented, as well as suited to the audiences who will engage with it. For this reason, excellent and timely interpretative planning is essential.

This live, interactive workshop spread over two sessions (AM on 20 Oct and 27 Oct) will provide participants with the tools and resources to develop an effective and layered interpretation strategy, to guide the development of their visitor experience. It will consider:

· The range of interpretation approaches available

· Storytelling

· Audience focussed interpretation

· Structures for interpretation planning

· How to develop an interpretation strategy

· Case studies

During the workshop, delegates will have the opportunity to put the learning and ideas shared into practice. Zoom breakout rooms will be used for discussions and activities in small groups.

This online workshop is interactive and delivered by an experienced TEG trainer. The number of participants is limited to ensure each person can actively participate.

Automated closed captions will be enabled for the workshop and TEG can provide BSL interpretation if requested in advance. When booking, please let us know on the form if you face any accessibility barriers to participating in this online workshop.

If you have a question about this workshop please email

Early-Stage Dementia Training for the Arts

Tickets can be bought via Eventbrite. Single: ?85 // Two or more from same organisation: ?75

Online via Zoom

Monday 9th October 2023

10am – 4pm

Arts 4 Dementia warmly invites arts organisations learning managers, facilitators, artists, and healthcare professionals to book a place on our upcoming Early-Stage Dementia Awareness Training.

To give arts facilitators greater understanding, increased skills and confidence in communicating and working creatively with people experiencing the early stages of dementia and their companions. To help organisations work towards reaching new audiences, making their institutions more inclusive, and increasing their impact in the community, particularly through virtual activities.

“Having been to many workshops (so feel that I am qualified to say) I thought it was fantastic, it was inspirational and uplifting (which was a surprise). The format of the day worked really well, and Aubrey was a humorous, engaging and an extremely knowledgeable speaker and your insights were invaluable too. It was fantastic to meet so many like-minded people from such varied artistic practices and backgrounds. It was a thoroughly enlightening day.” Participant at recent Training at The Garden Museum, Lambeth

You can book your place here

Museum Expandment England: Opportunity to tender for EDI Training and Support Scoping Project

Museum Expandment England?(MDE) is seeking a consultant?to?undertake a scoping exercise looking at?training?in?the museum sector?in?terms?of?Equity,?Variety?and Inclusion (EDI).

The?objective?is to?enable MDE to develop new national EDI programmes for the sector from April 2024 onwards, with?those?programmes?designed to reach?a broad range of audiences?in?museums?including?trustees,?workforce?(including leadership/senior staff)?and volunteers.?

The project will run from November 2023 to March 2024, and tender submissions are invited by October 2nd?2023. MDE welcomes applications up to a maximum budget of ?13,500 and proposals need to include associated expenses. Costs should be broken down by individual element. Prices quoted should be inclusive of VAT where applicable.

For more information, see the Request for Tender document. If you have any queries about the opportunity, please contact Ian Bapty, Museum Expandment North East Manager (

NHM’s Our Broken Planet: Community of Practice

The National History Museum are bringing together museum practitioners across the UK interested in developing exhibitions and programming in response to the planetary emergency.?

Their aim of this two-year programme is to reach the widest possible audience and inspire action across four key themes – food, materials, energy, and health.? To enable this, they are building a Community of Practice to support museums to develop local displays and?explore how the content could engage younger and more diverse audiences across the UK.?

By participating, you can:

  • Improve your expertise in developing innovative exhibitions that explore human impacts on our environment.
  • Learn to connect climate-related issues with local contexts and collections, incorporating contemporary science research.
  • Expand skills to effectively engage youth through meaningful dialogue and debate.
  • Connect with like-minded peers, engage in regional events, share valuable resources, and collaborate on climate-focused engagement strategies.
  • Gain access to potential funding and resources to translate learning and ideas into impactful practices.

For more information and to register your interest, visit: